Receiving parcels
Here you will find information on receiving your packages. Pick up parcels easily from lockers and service points. Read about storage times, what to do with undelivered shipments and get tips for smooth delivery.
Track your item
Pick up your parcel easily
Pick up your parcel from a nearby locker or service point at a time that suits you. Collecting is quick and easy – just use your pick-up code.
Reliable home delivery
Our home delivery service ensures your shipment arrives safely and on time. The courier will contact you to confirm the details before delivery.
Choose pick-up location
Set your preferred pick-up locations and update them anytime to keep your deliveries convenient and flexible.
Help in damage situations
Is your shipment delayed, lost or damaged? Here you’ll find information and guidance for handling damage situations.