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Delivering what matters to you

At SmartPosti, delivery isn’t only about parcels. It’s about the moments, people and stories behind them – the care, trust, and connection they celebrate. Every delivery carries something important to someone. Sometimes it’s a small everyday item, sometimes a thoughtful surprise, and sometimes something that truly matters at the right moment.

A woman looking into a cardboard box.
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What deliveries mean

Every year, SmartPosti delivers millions of parcels across the Baltics. But behind each parcel is something that matters to someone.

Whether it’s a small surprise for a friend or an important item for yourself, delivery can be more than just service – it carries out what matters with the help of SmartPosti employees who make that happen.

We want to celebrate the stories behind deliveries and use our network to bring joy where it is needed most.

A woman in a green shirt using a parcel locker.

Surprise Delivery Day

On April 10, SmartPosti is launching Surprise Delivery Day across the Baltics - a day dedicated to making thoughtful surprises and creating positive emotions. The idea is simple: surprise someone you care about and send them a parcel. Just because. For example, a friend. A family member. A colleague. Let’s turn an ordinary day into something special - a day filled with surprises!

SmartPosti surprises an animal shelter

For its first surprise, SmartPosti chose the Pesaleidja animal shelter. In cooperation with pet store Bosse, we delivered nearly €1,000 worth of high‑quality Monge cat food to Pesaleidja – exactly what the shelter’s residents need while waiting for their forever homes. Sometimes, it only takes one delivery to do good for many.

A woman in a pink shirt smiling and carrying a SmartPosti package.
A man infront of a SmartPosti Locker.

Every third Estonian sends parcels to loved ones

According to a recent Norstat survey, 34% of Estonians send something meaningful to a loved one at least once a year, whether a gift, a surprise, or a small token.

Bosse helped make the surprise

Estonian pet retail brand Bosse offers a wide assortment of premium pet food and accessories to support your pets throughout all life stages.

We delivered Monge cat food to the cats

The Monge range includes complete, high-quality pet nutrition – wet, dry, and specialized formulas – tailored to different life stages and dietary needs.

About SmartPosti

We at SmartPosti ensure effortless sending and delivering of parcels.

Our strength comes from being part of something bigger. We are part of Posti, a modern and international logistics expert with nearly 400 years of experience. Today, together, we foster connections between people and companies by delivering information, emotions, and goods with nearly 14,000 experts across the Nordic and Baltic countries.

We ensure a smoother flow of everyday life for you, our customers and society while building a more sustainable future for us all.

A man holding a package at a SmartPosti locker.

Good emotions

Saskia Alusalu created a clip about why receiving a package is important to her, and her followers shared their special stories related to receiving packages.

A delighted person opening a package.

Expecting a parcel?

Receive your parcels easily at a parcel locker, service point or right at your doorstep. Find out more about parcel storage times, how to handle undelivered shipments and tips for smooth delivery.

A woman picking up a package.

A recent e-commerce survey

Most residents of Estonia shop online regularly, with women being more active online shoppers than men. Across age groups, the most active are those aged 30–39.